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TICO
Tuulamaa International Civic Organization
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  • Programs & Services

Free Programs That Change Lives

Digital Literacy and Skill Development Program

The Digital Literacy and Skill Development Program offers a variety of initiatives, including emergency food hampers, settlement assistance, cultural education, and relief efforts in Calgary and the surrounding areas. Through our international programs, TICO provides services in Ethiopia, positively impacting numerous families and children who eagerly await the compassionate support of our dedicated volunteers worldwide.
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Who We Serve

Standing Alongside Equity-Deserving Communities

TICO offers direct community development and support services to those most in need in Calgary, Alberta, while simultaneously expanding our volunteer and support initiatives for our international mission in Ethiopia.

Newcomers and Refugees

Black & racialized communities

People living with disabilities

Newcomers, youth & all equity-deserving groups

Our Programs

Explore Our Services

Computer class at TICO
Digital Skills

Digital & Tech Literacy

Computer and operating-system basics, Microsoft 365 and Google Workspace, online safety and AI fundamentals for the modern workplace.

Register for Training
TICO food distribution
Basic Needs

Food Security & Relief

We provide immediate relief to low-income families, seniors, refugees, and individuals experiencing unforeseen hardships by delivering food assistance, culturally appropriate essential supplies, and trauma-informed support.

Request Food Assistance
Counseling session
Trauma-Informed

Women's Counseling & Support

Confidential, compassionate counseling for women and girls affected by conflict, violence or displacement, plus culturally responsive family counseling.

Access Counseling
Irreechaa celebration
Heritage

Oromo History & Culture

Organizing Workshops on Oromo Heritage
We aim to conduct workshops focusing on Oromo history, Afaan Oromoo, the Gadaa system, and Tuulamaa traditions. This initiative will help our youth develop pride in their identity and cultural background.

Join a Workshop
Settlement navigation
Settlement

Settlement & Integration

REWRITTEN:
– Practical assistance with housing
– Guidance on banking and government benefits
– Translation and language support
– Financial literacy resources

Book a Settlement Session
Employment mentorship
Employment

Workforce Readiness & Mentorship

Resume Customization
-Understanding Applicant Tracking Systems (ATS)
– Interview Preparation
-Familiarity with Canadian Workplace Vocabulary
– Mentorship Opportunities
– Practical Work Placements

Get Mentorship
In Detail

Program Areas

1. Digital & Tech Literacy

  • Computer & OS basics: operating systems, file management and hardware navigation.
  • Cloud productivity: Google Workspace, Microsoft 365 and online collaboration tools.
  • Cyber-hygiene & AI fundamentals: safe online practices, password security and AI tools for the workplace.

2. Settlement & Workforce Readiness

  • Settlement & integration: navigation, translation, language support and financial literacy.
  • Workplace vocabulary & culture: professional etiquette and Canadian workplace expectations.
  • Resumes & portfolios: career guidance, interview preparation and targeted resumes.
  • Work placements & mentorship: direct connections to mentors and hands-on placements.

3. Educational & Cultural Advancement

  • Oromo history & heritage: workshops preserving Oromo traditions, history and identity.
  • Youth & community mentorship: leadership skills and intergenerational connection.
  • “Closing the Gap”: connecting Oromo-Canadian youth with professional role models in Calgary.

4. Food Security & Relief

  • Food security & navigation: access to nutritious food and community resources.
  • Trauma-informed counseling: compassionate care for affected women and girls.
  • Essential necessities: hygiene products, essential medication and clothing.
  • Family counseling: culturally responsive support across generations.
TICO Trainings

Hosted at the TICO Digital Literacy, Settlement & Workforce Center

Digital technology is no longer optional: it is an essential necessity and a basic right. TICO provides it.

Track A

Digital & Tech Literacy

  • Computer & OS basics
  • Microsoft 365 & Google Workspace
  • Web safety, privacy & AI at work
Track B

Settlement & Workforce Readiness

  • Canadian workplace vocabulary & norms
  • Resumes, cover letters & portfolios
  • Work placements & career mentorship

Basic Computer Course (BCC)

Computer applications and components, operating-system basics, input devices, computer networks, web browsers, search engines and AI features, and an overall understanding of Microsoft programs.

Free digital literacy workshops for seniors and newcomers in Calgary, and coding and software basics for youth, in Canada and Ethiopia.

Computer class
Services

Local & International Services

Local services (Canada)

  • System navigation: housing, banking and government benefits.
  • Workforce readiness: resumes, ATS optimization and employer networking.
  • Digital literacy: computer training for seniors and single mothers.
  • Local relief: food hamper drives and winter coat collections.

International services

  • Emergency relief: food and shelter for orphans and victims of conflict.
  • Remote education: digital skills training for teachers and youth in Ethiopia.
  • Vocational support: helping migrant workers abroad gain financial independence.
  • Humanitarian coordination: relief for displaced Tuulamaa Oromo families.
Community in Ethiopia
Ethiopia

Projects for the Tuulamaa Oromo Community

Our strategic community networking initiatives in Ethiopia aim to promote long-term stability:

  • Combating poverty
  • Child feeding support
  • Boarding schools for children without families
  • Education, healthcare and economic development for adult families

Top Schools: Education & Boarding

Boarding schools that provide orphans and displaced kids with shelter, food, and a good education to support future generations.

Media Services

Amplifying Voices, Connecting Cultures

TICO’s media services connect the Oromo experience with a broader Canadian audience and keep our community informed both locally and globally.

Storytelling & podcasts

Newcomer success stories, cultural heritage and advocacy.

Workshops & webinars

Virtual training are sessions accessible locally and globally.

Information campaigns

Multilingual releases on settlement resources, rights and civic participation.

Event coverage

Documenting festivals, workshops and community milestones.

Community spotlight

Celebrating graduates, entrepreneurs and artists contributing to Alberta.

Advocacy journalism

Accurate information on under-reported humanitarian issues for journalists, researchers and policy-makers.

Connect With TICO

Request a Program or Service

Our team is here to help you with settlement support, digital literacy training, emergency food aid, or partnership opportunities. All our programs are free.

Where we work

RPO Dominion Drugs SW Calgary, Alberta, T2P 4H5 Canada
The Middle East, Yemen, Dubai (UAE)
East Africa (Oromia, Ethiopia)

Phone

+1 825-561-2084
+1 587-821-1755
+1 800-000-0000

Email

tico@tuulamaa.org
info@tuulamaa.org
tuulamaa2023@gmail.com
tuulamaa2024@gmail.com
careers@ticoorganization.org
https://www.tuulamaa.org

Charitable status

Registered Canadian Charity

Send an Inquiry or Service Request